Return Policy

RIO2LA accepts the following Payment Methods:

  • Visa
  • MasterCard
  • Discover
  • American Express

SALES TAX

Sales tax is only required for orders shipping within our resident state. Therefore, all orders shipping within California will be charged the applicable sales tax.

RETURNS

No returns, refunds, or exchanges on any items except for defective items, which may be exchanged for the same product within 30 days when accompanied by a sales invoice.  Customers are responsible for shipping costs for items returned to us.

ORDER CHANGES

You may request a change to your order, provided your order has not already been processed and shipped. Please call during business hours to change your order.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, RIO2LA shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. RIO2LA shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, RIO2LA shall immediately issue a credit to your credit card account in the amount of the charge.

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.  RIO2LA reserves the right at any time after receipt of your order to accept or decline your order for any reason.  RIO2LA reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2,000.00 (US) must obtain pre-approval (call us for more information). We may require additional verifications or information before accepting any order.


 
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